If your car gets towed, you need to act quickly and methodically to retrieve it from the impound lot, which involves confirming the tow, locating your vehicle, gathering necessary documents, and paying all associated fees. The process can be stressful and expensive, but knowing the exact steps can save you time and money. The primary reasons for towing include parking violations, expired registration, or being abandoned.
Your first step is to confirm the tow. If your car is missing from a public street or lot, don't assume it was stolen. Check for "No Parking" signs or street cleaning notices you may have missed. Call the non-emergency number for the local police department or the city's transportation authority. Provide your license plate number, vehicle description, and the location where you parked. They can confirm the tow and tell you which impound lot, or "tow yard," has your vehicle.
Once you have the impound lot's address and phone number, call ahead. Ask for their business hours, the total fees due (including daily storage rates), and acceptable payment methods. Storage fees accrue daily, so retrieving your car as soon as possible is critical. You will need to bring specific documents to prove ownership and identity.
The required documents and potential costs can vary, but generally include the items in the table below. Always verify exact requirements with the specific impound lot.
| Required Item / Fee Type | Typical Examples / Costs | Notes |
|---|
| Valid Driver's License | State-issued photo ID | Must be current and match the vehicle registration. |
| Vehicle Registration | Proof of ownership | If the car is financed, the registration must still be in your name. |
| Proof of Insurance | Insurance card or policy document | Must be current and valid. |
| Towing Fee | $100 - $250 | Varies by city and vehicle size (e.g., tow truck vs. flatbed). |
| Storage Fee (per day) | $30 - $80 | Starts counting from the moment the car arrives at the lot. |
| Administrative Fee | $25 - $75 | City or lot processing fee. |
| Payment Method | Cash, Credit/Debit Card | Many impound lots do not accept personal checks. |
| Additional Fines | Parking ticket amount | You must often pay any outstanding tickets to release the car. |
After paying all fees, an attendant will escort you to your vehicle. Inspect your car for any new damage before you leave the lot. If you find damage that wasn't there before, report it immediately to the lot manager and document it with photos. You may need to file a claim with the towing company's insurance.
