What Do 4S Stores Use to Check New Car Logistics?
3 Answers
4S stores can check vehicle logistics information through the vehicle frame number. Here is an introduction about 4S stores: Introduction: 4S stores, fully known as automobile sales service 4S stores, are sales stores that integrate automobile sales, maintenance, parts, and information services. They entered China from Europe after 1998. Features: 4S stores are invested and constructed by dealers, built according to the standards specified by automobile manufacturers. The stores have unified designs inside and outside, with huge investments, often reaching tens of millions, luxurious and grand, comfortable environment, and can only sell single-brand cars specially authorized by the manufacturers. Business Scope: The 4S store model has developed extremely rapidly in China in recent years. The 4S stores in the automobile industry are a business model introduced by automobile manufacturers to meet customers' needs in terms of services. The core meaning of 4S stores is 'automobile lifetime service solutions'.
I work at a 4S dealership, and new car logistics tracking mainly relies on the automaker's proprietary system platform. It's like an internal website or app where we log in daily by entering the VIN or order number. It displays real-time vehicle location, shipping status, and estimated arrival time, helping us precisely track the entire journey from factory to dealership. Typically integrated with GPS positioning, we can see if the car is on the road or at a warehouse transit point. If there's a system delay, it also alerts us to reasons like weather impacts. For customers, this allows us to provide timely updates, preventing anxious waiting. Additionally, the manufacturer's system links to inventory management and sales forecasting tools, collectively optimizing processes to make the entire supply chain more efficient. Each brand's system differs, but core functionalities are similar, with simple and fast operation.
When I first started at the dealership, we used a digital tool provided by the manufacturer for logistics tracking. By logging into the platform and entering the vehicle number, the system would immediately display location details such as 'on the road' or 'undergoing inspection at the station.' The learning curve was quick—the boss showed me a few times, and I got the hang of it. The advantage was real-time feedback, with estimated arrival times helping us plan inventory and sales. Occasionally, delays occurred due to transportation issues, but the system notifications allowed us to prepare early by arranging vehicle transfers or restocking. Key points include frequent queries—we checked twice before each new batch arrived to ensure accuracy. Technically, many systems support mobile operations for convenience, seamlessly integrating logistics company data.
