What Compensation Should Vehicle Manufacturers Provide to Owners During Recalls?
1 Answers
From a legislative perspective, there are no detailed stipulations. It is recommended that vehicle owners negotiate with the 4S dealership or through the dealership with the manufacturer. Below is some information regarding vehicle recalls: Regulations: According to Article 19 of the Consumer Rights Protection Law: If an operator discovers that the goods or services they provide have defects and initiates a recall, the operator shall bear the necessary expenses incurred by consumers due to the recall of the goods. Compensation: Vehicle owners are advised to negotiate with the 4S dealership or through the dealership with the manufacturer. Cash compensation is difficult to obtain, but owners can request extended maintenance periods, complimentary maintenance services, etc., to protect their rights to the greatest extent.