What Compensation Can Be Claimed for New Car Repairs?
1 Answers
When repairing a vehicle within the warranty period, if the repair time exceeds 5 days, you can claim compensation. Here are the relevant details: Reasonable Compensation: Users have the right to request a replacement vehicle or reasonable transportation compensation fees. Warranty Period: The warranty period refers to the duration during which product damage repairs are covered. If the product provided by the seller does not meet requirements, the seller is obligated to perform free repairs within the warranty period. The commonly mentioned 5-year or 100,000-kilometer warranty mainly covers the car's core components, such as the engine, transmission, drivetrain, and chassis. These parts have a relatively low probability of failure and higher repair costs, so issues with these core components are rare within 5 years. For consumable parts like tires, rims, headlights, and brakes, the dealer typically only provides a warranty of 3-6 months or 5,000 kilometers.