What Causes the Car Key to Not Turn When Inserted into the Door?

2 Answers
DiAsher
07/28/25 11:28pm
When the key is inserted but cannot be turned, preventing the car from starting, first check if the steering wheel is automatically locked. This is part of the car's anti-theft system. The steering wheel locks when turned to a certain extent and remains fixed within a specific range. Below are explanations related to the car key not turning: 1. If the car key cannot be turned, this situation may be due to the activation of the steering wheel's automatic lock function. The steering wheel lock is an anti-theft feature designed for vehicle security. When the car is turned off, the steering wheel becomes immovable as the steering lock pin engages with the steering column. Even with the key inserted, it cannot be turned. 2. To resolve this issue, you can unlock the steering wheel. Start by inserting the mechanical key, pressing the brake pedal, and then gently turning the steering wheel. Although the steering wheel is locked, it can still be slightly moved. While turning the steering wheel, simultaneously turn the key to complete the unlocking process. At this point, the car can be started normally.
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SanHazel
08/12/25 3:49am
I also encountered the issue of the door key not turning a couple of days ago, and almost thought the car lock was broken. Later, I found out it was the steering wheel's automatic locking mechanism. Just slightly turning the steering wheel while turning the key can unlock it. This anti-theft feature is quite common and can sometimes be triggered when the wheel is pressed against the curb while parking. Also, don't rush to force the key; worn-out keys or incorrect key shapes can also cause jamming, especially with older car keys that have flattened teeth over time. Another possibility is small foreign objects like sand getting into the lock cylinder. I've seen cases where someone accidentally spilled a drink into the keyhole, causing sugar to solidify. The simplest solution is to gently wiggle the key back and forth first. If that doesn't work, spraying a bit of WD-40 lubricant can help, but never use brute force to avoid breaking the key inside the lock.
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