What are the total loss standards for flood-damaged vehicles?
1 Answers
The total loss standards for flood-damaged vehicles are as follows: 1. For accident vehicles where the water level in the passenger compartment exceeds the dashboard, the insurer may negotiate with the customer to adopt a constructive total loss approach for damage assessment. The loss will be determined based on the actual value amount, and the recovered vehicle should be uniformly handled by the branch company through auction. 2. For vehicles that do not meet the elevated total loss standard, normal damage assessment applies. If the repair cost reported by the repair shop and verified by the company exceeds 80% of the actual value, constructive total loss may also be negotiated and handled according to the above method. 3. For other special cases where the customer requests a constructive total loss approach, the matter should be reported to the general manager's office of the branch company's claims department for review.