What are the three guarantees regulations for automobiles?

[DiAmara]

The three guarantees regulations for automobiles are: 1. If repairs take more than 5 days, the owner has the right to use a substitute vehicle; 2. If the same fault is repaired more than 5 times, the car can be replaced; 3. If the engine is replaced twice and still does not function properly, the car can be returned. Within the validity period of the three guarantees, if two repairs have been carried out due to serious safety performance faults and the faults have not been eliminated or new serious safety performance faults have occurred, the seller shall be responsible for returning the car. The ten non-guaranteed items are: 1. Damage caused by force majeure; 2. Failure to provide a valid invoice and three guarantees certificate; 3. The car is used for rental or other operational purposes; 4. The consumer has been informed in writing that the purchased car has defects; 5. Damage caused by improper handling by the consumer due to product quality issues; 6. Damage caused by the consumer's failure to use, maintain, and repair the product correctly as required by the instruction manual; 7. Quality problems with wear-prone parts beyond their stated warranty period; 8. Cars purchased by enterprises, institutions, and government agencies for production or official purposes are not covered by the three guarantees; 9. Damage caused by the consumer's own modifications, adjustments, or disassembly; 10. Vehicles purchased before the implementation of the three guarantees regulations cannot claim corresponding rights under the terms of the regulations.

[OAriana]

As an average car owner, my biggest concern when buying a new vehicle is quality issues. The automobile three-guarantee policy is designed to protect our rights, covering repair, replacement, and refund. Repair means free fixes during the warranty period, typically two years or 50,000 kilometers, whichever comes first. If major problems occur with core components like the engine or transmission—potentially rendering the car unusable after just a few drives—it could even lead to a new car replacement or full refund. When I picked up my car, I encountered strange noises in the steering system and promptly used the warranty documents to get it fixed for free at the 4S store, saving a lot of hassle. The policy also requires dealers to clearly disclose three-guarantee details to avoid concealment. Regular maintenance records and timely action through official channels when issues arise make car ownership more secure under this regulation. Similar to phone warranties but with higher stakes due to the significant investment involved, this policy drives industry-wide quality improvements.

[DiAaron]

Over the years of car repairs, I've seen many car owners who don't understand the three-guarantee rules. Simply put, it consists of three parts: The repair guarantee covers free repairs, typically valid for two years or 50,000 kilometers; the replacement guarantee allows for a new car exchange, such as in cases of safety system failures; the refund guarantee provides a full refund, requiring proof of severe quality issues. In practice, common issues like bumper cracks or air conditioning failures often arise, and I help owners check if they qualify for claims. Problems like engine oil burning or transmission stuttering make it easier to get a car replacement. The policy requires owners to keep repair invoices and address issues promptly to prevent minor problems from escalating. On a related note, the three-guarantee policy has also encouraged manufacturers to improve designs, reducing recall rates. For routine maintenance, I recommend regular checks on core components—this policy is quite practical.

[AlinaLynn]

I just bought a new sedan a few months ago and was worried about potential breakdowns going unaddressed. The three-guarantee policy gave me confidence: it covers repair, replacement, and refund. During the warranty period, repairs are free—issues like brake problems or electrical faults can be claimed. Replacement or refund applies only to major problems that render the vehicle unsafe to drive. Before purchasing, I made sure to ask the dealer for detailed explanations of the terms. Now, driving feels more relaxed—if I hear any unusual noises, I get them checked immediately. The policy protects novice car owners from financial loss. From another perspective, similar to house warranties, automotive rules are more specific, emphasizing quick response times.

[LeBella]

After studying automotive policies for a long time, the Three Guarantees regulation is a milestone for consumer rights. Originating from national regulations, it ensures a two-year or 50,000-kilometer warranty, with core faults eligible for vehicle replacement or refund. The content is divided into three parts: repair (responsibility for repairs), replacement (substitution with a new car), and refund (right to a refund), designed to balance the risks between buyers and sellers. For example, repeated engine failures count as serious issues and must be handled according to the law. In comparison, it is stricter than the Three Guarantees for household appliances, reducing disputes. In recent years, the technical appraisal process has been improved to help car owners protect their rights more efficiently. Overall, this policy raises industry standards and makes the market fairer.