What are the three guarantees for tire quality?
1 Answers
Tire quality three guarantees refer to the policy of refund, replacement, and repair for sold products. The three guarantees for tires include: 1. Basic policy: If quality issues are found before actual use after purchase, users can exchange for new tires. For appearance quality issues, both parties can negotiate a solution. If quality issues are discovered during use, the compensation standard is calculated based on the wear depth of the tread pattern. 2. Compensation standard: For genuine tires within three years from the production date, compensation is provided according to different manufacturers' policies. For passenger car tires (semi-steel), compensation is usually available when tread wear is above 3.5MM with no wear fee. For bias-ply and truck/bus tires (full-steel), compensation requires the tread pattern to be more than half of the new tire's depth, with certain wear fees charged according to manufacturers' policies.