What are the Three Guarantees for Automobiles?
1 Answers
Automobile three guarantees service refers to the warranty, replacement, and return services within the "three guarantees" period. Warranty: Within the "three guarantees" period, any malfunction caused by automobile product quality issues will be repaired free of charge after technical appraisal by the "Technical Service Center" or "Authorized Maintenance Station". Replacement: Within the "three guarantees" period, if irreparable quality issues occur, qualified parts or assemblies can be replaced free of charge after appraisal by the "Center" or "Authorized Station". Return: Within the "three guarantees" period, if major quality issues occur and the product still fails to meet main technical performance indicators after the first two treatments, the user may submit a written request for return. After confirmation by the "Center" and based on usage time and mileage, the seller may process the vehicle return after deducting depreciation fees.