What are the steps to query ETC toll records?

[NolanDella]

Steps to query ETC toll records: 1. Search for the official XXETC WeChat account (such as Zhejiang ETC, Shanghai ETC, etc.) and follow it; 2. After entering the official account, click to bind the user account, enter the username (the username registered when applying for ETC service), ID number, and then click to bind the ETC card account, entering the ETC card number, license plate number, and other relevant information; 3. Return to the homepage, click on My Services to query the monthly bill, and you can see the ETC toll records for the current month. Additionally, it provides ETC recharge records and toll details. ETC stands for Electronic Toll Collection system, which refers to automatic toll collection on highways or bridges. This system requires the installation of an onboard unit containing vehicle information on the vehicle.

[DelBenjamin]

As a long-time ETC user, I can share some tips for checking records. First, download the official APP linked to your ETC, like a WeChat mini-program or dedicated application. After logging in with your license plate number and OBU device ID, you can view all passing timestamps, toll amounts, and toll station information. If you can't recall the details, the APP allows filtering by date, which is super convenient. I recommend checking monthly to avoid billing errors, such as overcharges or missed records. If you spot issues, file a complaint directly in the APP or take screenshots—customer service responds quite quickly. Also, set up automatic push notifications to receive instant alerts after each pass, saving you a lot of hassle. Remember to link your bank card or WeChat to ensure sufficient balance. This habit has helped me avoid several misunderstandings and is especially useful for tracking fee details during long trips.

[MacBrady]

Checking ETC records has become a routine in my daily life. I mostly use a mobile app—just download, install, log in with my account, and click on the 'Travel Records' option on the homepage to browse. If I'm short on time, I try the official website: visit the ETC portal, enter my license plate number and verification code, and instantly access all entry/exit records, including toll deductions. For security, I use strong passwords and update them regularly to prevent privacy leaks. Occasionally, records may be delayed—no rush, just refresh after a few hours. I also link my Alipay to check ETC bills for double verification. Keeping the device clean avoids signal interference, ensuring more accurate records. Regular checks not only help correct errors promptly but also aid in planning cost-effective routes.

[SanAna]

I usually use the simplest method to check ETC records: call the customer service hotline, and the national service number is very easy to remember. After dialing, follow the voice prompts to enter the license plate number or device number, and they will send the records to me via SMS. The steps are super straightforward, perfect for tech novices. I always prepare my license plate information in advance to avoid scrambling at the last minute. The SMS content is very clear, including time and location. If you don’t know how to operate, just let the customer service guide you through a few steps. Remember to ask questions during the call, such as abnormal deductions, and they handle it quite quickly. This method is very friendly for people like me who don’t like fiddling with apps—it saves time and feels reliable. Keep your ETC card valid to avoid query failures.