What are the standards for returning or exchanging a new car?

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The standards for returning or exchanging a new car are: 1. Within sixty days of purchasing the new car or within a driving distance of 3,000 kilometers, if the new car experiences steering system failure, braking system failure, body cracking, or fuel leakage while driving, you can apply to the 4S store for a return or exchange; 2. If the new car has two serious safety performance failures that have not been resolved; 3. If the fault persists after being addressed by the 4S store or manufacturer, and remains unresolved for more than twenty days. According to national regulations, if consumers request a return or exchange due to quality issues within the specified period, the car dealer or manufacturer must unconditionally comply. The refund must be processed promptly for returned cars. If the dealer or manufacturer violates these regulations, consumers can directly report the situation to the Consumer Association.