What Are the Solutions When a Car Gets Scratched While Parked?
2 Answers
If your car gets scratched while parked on the roadside, you can check the dashcam. Dashcams are excellent for recording both the interior and exterior of the car, as they effectively document driving conditions. In case of any traffic accidents, they provide evidence to determine who is at fault. If the scratch is severe, you can directly call the police. For minor scratches, you can also seek help from the police. At many busy intersections or accident-prone road sections, there are usually surveillance cameras or electronic eyes installed. Often, when the car owner cannot locate the responsible party, the police can easily find them. If the scratch is quite serious, you can directly contact your insurance company, which will cover part of the loss to reduce your financial burden. You can also approach the parking lot administrator. If your car gets scratched while parked in a paid parking lot, you can directly contact the parking lot administrator to review the relevant surveillance footage, making it relatively easy to identify the responsible party. Moreover, since the car owner has paid for parking, the parking lot administrator has a responsibility to ensure the safety of the vehicle.
Oh no, my car got scratched while parked in the residential area. I immediately took photos and videos with my phone to document the exact location and damage. Then, I went to the property management to check the surveillance footage, hoping to find out who did it. If unlucky and can't find the culprit, I'll contact the insurance company to file a claim, submitting the photos as evidence to start the claim process. It's advisable to always park in areas with cameras and install a dashcam with parking mode, so you have evidence for faster resolution. For repairs, minor scratches can be fixed with a touch-up paint pen, but for serious damage, it's better to send it to a professional auto body shop for repainting—don't skimp on small costs and risk bigger issues. These steps give me peace of mind every time.
