What are the rules for the ten free maintenance services offered by Nissan?
2 Answers
The ten free maintenance services commonly offered by Nissan typically waive the material costs for basic maintenance, such as engine oil and oil filters. However, specific rules may vary, so it's advisable to consult your local 4S dealership or the manufacturer for details. If you signed a maintenance contract when purchasing the car, the ten free services will have corresponding documentation. However, if no such contract was signed and the agreement was only verbal, it may be difficult to guarantee the services. It's important to note that even if the contract states the provision of ten free maintenance services, you should clarify the following: 1. Whether the promotion is offered by the manufacturer or the 4S dealership. Manufacturer promotions allow free maintenance at any 4S dealership nationwide, while 4S dealership promotions may have regional restrictions. 2. Besides oil and oil filter changes, what other services are included in the ten free maintenance services? Also, clarify whether the provided oil is mineral, semi-synthetic, or fully synthetic. 3. Whether labor fees are charged for the free maintenance services.
I recently bought a new Nissan car, and their offer of ten free maintenance services is really great. The rules are as follows: each maintenance must be used within two years of purchase or before reaching 100,000 kilometers, with intervals of every six months or every 5,000 kilometers. The services include basic items such as oil changes, oil filter replacements, tire inspections, and safety system checks, all of which must be done at Nissan-authorized dealers—doing it privately with others is not allowed. I’ve used it twice, and booking is very simple, just a few taps on the app. The benefit is that it saves a lot of money, as each maintenance is worth several hundred dollars. However, it only covers these basic services; additional items like broken wipers or worn brake pads require extra payment. I think it’s suitable for people like me who don’t want to worry too much—regular visits help keep the car in good condition and avoid voiding the warranty. Just remember not to delay, or the free services will be wasted. When buying the car, the salesperson emphasized that you must go on time, otherwise the offer becomes invalid, which is crucial for long-term vehicle safety.