What are the regulations for the three guarantees on commercial vehicles?
2 Answers
The three guarantees regulations for automobiles only clearly stipulate the responsibilities for repair, replacement, and return of household vehicles (i.e., private cars). For non-household vehicles such as company cars and commercial vehicles, automobile manufacturers are not required to implement the three guarantees according to the automobile three guarantees regulations. However, owners of these vehicles can still rely on other laws such as the "Contract Law" and the "Product Quality Law". Automobiles are generally divided into six categories based on their purpose: 1. Sedan: Also known as a passenger car, with seats generally not exceeding nine (including the driver's seat). 2. Bus: With more than nine seats (including the driver's seat), including urban buses, highway passenger buses, tourist buses, etc. 3. Truck: Commonly known as a lorry, mainly used for transporting goods. 4. Tractor: Specifically designed for towing trailers or semi-trailers. 5. Special transport vehicle: Designed according to the special requirements for transporting goods, equipped with special compartments and corresponding auxiliary equipment, such as dump trucks, tank trucks, refrigerated trucks, bulk cement trucks, container trucks, etc. 6. Special-purpose vehicle: Mainly used to perform other tasks, such as ambulances, fire trucks, garbage trucks, sprinklers, and various engineering vehicles.
I'm quite familiar with the three-guarantee issues for commercial vehicles, as I used to drive a taxi and noticed the differences from private cars. The government's three-guarantee regulations are mainly designed for household vehicles, covering responsibilities like repair, replacement, and refund, which are generally valid only within two years or 50,000 kilometers after purchasing a new car. However, commercial vehicles are used for profit, often running long distances under heavy loads, so many manufacturers default to shorter warranty periods, such as ending the warranty after just one year. When buying a vehicle, it's crucial to read the contract carefully—some brands may list specific terms for commercial vehicles separately, where the three-guarantee services might include coverage for critical components like the engine and transmission. If issues arise during daily operations, repairs should be addressed promptly to avoid complications when claiming after the warranty expires. In case of malfunctions affecting business, it's essential to keep maintenance records as evidence for rights protection. Overall, the rules are more complex than for private cars, but the core principle is to ensure safe and profitable operations.
