What Are the Reasons Why the Tesla Charging Gun Cannot Be Pulled Out?
1 Answers
The reasons why the charging gun cannot be pulled out include: the car is not unlocked, the charging gun is faulty, or the locking motor is faulty. Car not unlocked: When the car is locked, the charging gun is automatically locked to prevent others from pulling it out. If the car is not unlocked, the charging gun cannot be pulled out. Solution: Open the car door, and once the car is unlocked, the charging gun can be pulled out. If the charging gun still cannot be pulled out, you can first stop the charging via the car's infotainment system and then unlock the charging gun again. Charging gun fault: If the charging gun is faulty or does not match the car model, it may cause the charging gun to not be pulled out. Solution: Before charging, check whether the charging gun is faulty and whether it matches the car model. If it still cannot be pulled out, it is recommended to call Tesla customer service or the charging station customer service for remote unlocking. Locking motor fault: You can use the emergency unlock method to unlock it. Open the trunk, and there is a black pull ring in the hollowed-out area of the left felt cloth, which can unlock the charging gun, allowing it to be pulled out.