What are the reasons for the Mercedes-Benz C-Class center console screen not lighting up?

1 Answers
VonMolly
07/24/25 11:25am
Below are the reasons and solutions for the Mercedes-Benz C-Class center console screen not lighting up: 1. Center console system defects: Due to incompatibility between some brands and models of mobile phone Bluetooth, third-party software, and the main unit software, the center console screen may go black when connecting or playing songs. Solution: Restart the center console system. 2. Central armrest USB port: Many C-Class users have reported that plugging anything into the central armrest USB port causes the screen to go black. Solution: Simply remove the USB device. 3. Power circuit issues: Circuit faults cannot be resolved by the owner. Solution: The owner must take the car to a 4S shop for inspection. 4. Outdated firmware: If the center console system is not updated in time, it may also cause the screen to go black. Solution: The owner only needs to take the car to a 4S shop for an upgrade to the latest firmware to resolve the issue.
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