What are the reasons for the failure to open the electric tailgate of a Cadillac SRX?
2 Answers
Simply replacing the electric right-side strut can restore normal operation. Additional information: Precautions for replacing the right-side strut: 1. After replacing the strut, the tailgate will resume normal function, but the newly replaced strut will typically last only about a year. 2. For long-term considerations, it is best to replace the tailgate struts in pairs to maintain consistent internal pressure in both struts! Replacing only one side will accelerate wear and tear on the new strut. About electric tailgates: The electric tailgate of a car, also known as an electric trunk, refers to a trunk that can be opened or closed using electric power or remote control. To open the trunk, simply press the button inside the car or on the remote key, and the trunk will open automatically. To close the trunk, press the close button inside the trunk, the close button inside the car, or the remote key, and the trunk will close by itself.
I also encountered the issue of the power tailgate not opening when I drove the SRX before, and I've summarized a few common causes. A dead battery is key—after driving the car for several years, the battery ages and causes insufficient voltage, making the tailgate motor unable to operate. You should measure the voltage to see if it needs replacement. A blown fuse is the most common issue; take some time to check the fuse box in the trunk and replace it to fix the problem. Another reason could be a stuck sensor—if there’s dirt or debris blocking the area under the tailgate, the sensor may mistakenly detect an obstacle and prevent opening. Just clean it thoroughly. If mechanical parts like the motor or hinges are rusted, apply more lubricant for maintenance. If the problem occurs frequently, the control module might be faulty, and you’ll need to visit a 4S shop for diagnostics. Make it a habit to regularly clean the area around the tailgate and check electrical connections to avoid last-minute hassles.
