What Are the Reasons for the ETC Barrier Not Lifting When Entering the Highway?

1 Answers
Jenna
07/29/25 7:38pm
Reasons for the ETC barrier not lifting when entering the highway include detachment or removal of the ETC device; ETC device malfunction; lane malfunction; pass card malfunction; or being blacklisted. In such cases, it is necessary to promptly contact on-site staff for assistance. How ETC Works: Through dedicated short-range communication between the onboard electronic tag installed on the vehicle's windshield and the microwave antenna in the ETC lane at the toll station, computer networking technology is used to perform backend settlement processing with the bank. This allows vehicles to pass through highway or bridge toll stations without stopping while still paying the toll. ETC Usage Notes: The ETC transaction sensing range is 8 meters. When encountering a vehicle in front that has stopped, to prevent the front vehicle's ETC device from malfunctioning or not having an ETC device at all, maintain a distance of more than 10 meters to avoid automatic sensing and payment for the front vehicle. The ETC lane recognition speed is 20 km/h. If the vehicle speed is too fast, the vehicle device information cannot be read, which will also result in payment failure. Unauthorized removal or movement of the OBU device, detachment or loosening of the ETC electronic tag, etc., will cause the electronic tag to fail. It can be sent to the bank where the ETC card was issued or the highway service office for testing. Non-deliberate loosening or detachment only requires reactivation. When using a debit card linked to ETC, insufficient balance will also cause payment failure. Follow the guidance of on-site staff to use the manual MTC lane and pass by cash or card. Excessive thickness of the car windshield can cause poor sensing. This is especially important for vehicles that have had their windshields replaced after an accident or for those who have modified their front windshields.
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