What are the reasons for the electric pedal not retracting?

[VanJune]

The reason the electric pedal does not retract is that the power cable is not properly connected. Simply unplug and reconnect the power cable to resolve the issue. Precautions for electric pedal installation: Check whether the mounting brackets are deformed, and correctly position the front, rear, left, and right brackets in their respective locations. The mounting holes for the brackets must strictly follow the positions indicated in the installation manual. Standard components such as T-bolts, U-bolts, bar nuts, and hex bolts must be installed in their designated holes according to the specified specifications and should not be arbitrarily swapped or altered. After installing the front, rear, left, and right mounting brackets separately, adjust the brackets on the same side to the appropriate position. Ensure the brackets are flush with the vehicle body, lightly tighten the nuts or screws, and then observe along the front and rear direction of the vehicle to check if the lower planes of the front and rear mounting brackets on the same side are aligned (i.e., the connection plane between the cast aluminum part and the mounting bracket). Verify the compatibility of the product with the actual vehicle model being installed. Check the completeness of the product accessories. Protective measures must be taken in advance for any areas that may come into contact with the vehicle body during installation.

[LaRichard]

Last time when I found the electric running board wasn't extending, I was really anxious! This is usually caused by a blown fuse or a malfunctioning electric motor, just like when home appliances suddenly stop working. Poor wire contact in the circuit can also prevent it from extending, especially in rainy or dusty conditions. Additionally, faulty door sensor signals might make the system unaware that the door is open, so it naturally won't activate. Software bugs can also be a culprit, as outdated updates might cause it to freeze. Mechanically, small stones or mud might block it, preventing movement. I tried checking the fuse myself, and replacing it fixed the issue a few times, but it's best to get a comprehensive check at a 4S shop to prevent minor issues from escalating.

[Walker]

The issue of the electric pedal not retracting is really annoying, and I think there are quite a few possible causes. First, the fuse might have blown—it protects the circuit, and once it burns out, the power is cut. Second, the drive motor could be faulty, as frequent retracting and extending can lead to wear or water ingress. Third, the wiring might be loose; if the connector is loose, the signal won’t transmit, so it needs to be reinserted tightly. Fourth, the control box might malfunction, which is like the brain short-circuiting. Fifth, foreign objects might be stuck in the wheels or joints, which often happens after car washing. I recommend using a diagnostic tool to check for error codes first—it can save a lot of time. Also, regularly clean the gaps around the pedal during maintenance to prevent it from failing.

[RubyDella]

The electric pedal isn't moving? Possible causes include a blown fuse, motor failure, wiring issues, sensor malfunction, or blockage. Check the fuse box and try replacing the corresponding fuse. Cleaning debris around the pedal often resolves blockage issues. If the problem persists, visit a professional shop for diagnosis—they can use tools for more accurate testing.