What are the reasons for OnStar's failure to obtain vehicle location?
1 Answers
There are several reasons why OnStar fails to obtain the vehicle's location, including network issues, expiration of the basic service package, and the vehicle being parked in an area with no signal. Detailed explanations are as follows: 1. Network: In this case, you need to move to an area with good network coverage and then try querying the vehicle's location again. 2. Expiration of the basic service package: You need to purchase the basic service package through the OnStar official website or platforms like Taobao to resolve this issue. 3. The vehicle is parked in an area with no signal: This may occur when the vehicle is parked in places such as parking lots or mountainous areas, causing the OnStar platform to fail in reading the vehicle's location and thus unable to provide the location to your phone for viewing.