What are the reasons for not being able to process traffic violations in Henan?

[McAdriana]

It means that the traffic violation has circumstances that cannot be processed. Out-of-town driver's license: Even if the vehicle is registered in the city, the self-service platform cannot be used for processing. You need to go to the vehicle registration location to handle the corresponding violation. Illegal activities: Violations such as speeding on highways or illegal parking on sidewalks are handled by highway traffic police and urban management law enforcement departments respectively and cannot be processed through this platform. Points deduction: Violations that result in 12 points deduction require a statement to be made at the traffic police department and cannot be directly processed through the platform. After completing the statement, you need to undergo study and examination to re-obtain the driver's license before the violation can be processed.

[WalkerMarie]

While helping a friend handle traffic violations, I noticed that in Henan, the inability to process them is usually due to system backend maintenance or upgrades, resulting in restricted access. Another issue is data inconsistency—like entering the wrong license plate number or outdated driver's license information—which causes the system to freeze. Nowadays, most operations are done on mobile phones, and unstable payment gateways are also frustrating, often leading to failed payments. Data synchronization delays mean you might have to wait a few hours after a violation is recorded before it can be processed. My advice is to avoid peak hours, refresh the platform multiple times, and if all else fails, visit the traffic police station window directly with the necessary documents—it’s much faster. I’ve encountered similar situations several times; patience usually resolves it, and repeatedly clicking in frustration only makes things worse.

[DeAiden]

I've failed to handle traffic tickets myself in Henan several times, mostly due to operational errors. For example, entering the wrong license plate number or not remembering the violation code clearly would make it impossible to proceed. Sometimes the mobile app gets particularly laggy during peak hours, either failing to log in or showing error messages. There were also times when the payment system crashed, preventing the deduction of fines. Don't panic, first carefully check if the entered information is correct, and try again during a different time or with another device. It's best to use the official 12123 app, updating the data before proceeding. If it keeps failing, going to an offline office is quicker and saves you from unnecessary expenses. Experience tells me that being careful can save a lot of trouble.

[Mitchell]

Failure to handle traffic violations is quite common in Henan. Sometimes, the rules change and require processing at designated locations. Or the driver's license status may be incorrect, such as failing the annual inspection or having a full penalty point quota, which prevents the payment of fines. The system also has limitations, and complex violations like multiple offenses at once may require unified handling. Confirm the validity of the record before taking action to avoid wasting effort on futile operations.