What are the reasons for not being able to log in to the my-audi account on the vehicle's infotainment system?

1 Answers
DelChristian
07/30/25 10:05am
The reasons for unsuccessful login to the my-audi account on the Audi vehicle's infotainment system are as follows: 1. The account has not been activated yet: If the SIM card that comes with the vehicle was not activated by the 4S dealership at the time of delivery, it will not be possible to connect to the vehicle's client system. In this case, you need to ask the 4S dealership to help activate it. 2. The data allowance has been used up: The my-audi infotainment system comes with free 4G data for three years. If the data allowance is exhausted, the system will automatically disconnect from the internet. In this case, you need to purchase additional data on the official website to restore the network connection. 3. Incorrect password or account details: The login accounts for Audi's infotainment system are all in the form of email addresses. If you are not sure about your account password, you can check it on the official website.
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