What are the reasons for ETC tag failure?
1 Answers
ETC tag failure is caused by the user's unauthorized removal or movement of the OBU device, or due to the loosening or detachment of the ETC electronic tag. User's unauthorized removal or movement of the OBU device: When receiving a new ETC device, if the ETC anti-tamper switch on the back is pressed and the red light briefly turns on, the OLED display will show "ETC tag invalid," indicating that the ETC electronic tag is not activated. This is a normal phenomenon. If the ETC failure is due to this reason, you can visit the bank branch where the ETC service was processed or the highway service office to apply for a reset. ETC electronic tag loosening or detachment: This can occur if there was no protective linkage during installation. You can bring your ID card, driver's license, and the electronic tag to a customer service center to apply for a replacement. How ETC works: The ETC (Electronic Toll Collection) system is currently the most advanced toll collection method for roads and bridges worldwide. It uses microwave-based dedicated short-range communication between the onboard electronic tag installed on the vehicle's windshield and the microwave antenna in the ETC lane at the toll station. This, combined with computer networking technology for backend bank settlement processing, allows vehicles to pass through toll stations without stopping to pay toll fees.
