What are the reasons for ETC displaying a card reading error?

2 Answers
JamesonFitz
07/24/25 10:14am
ETC displays a card reading error due to the following reasons: 1. Driving too fast through the ETC lane, resulting in incomplete information reading; 2. Weak antenna signal between the device and the lane; 3. Malfunction of the card or onboard device. Precautions for installing ETC include: 1. Do not obstruct the view; 2. Do not interfere with device charging; 3. Avoid disassembling the device after installation. ETC (Electronic Toll Collection) is an automatic tolling system for highways or bridges. It utilizes specialized short-range communication between the onboard electronic tag installed on the vehicle's windshield and the microwave antenna in the ETC lane at toll stations. Through computer networking technology, it processes backend settlements with banks, allowing vehicles to pass through highway or bridge toll stations without stopping to pay tolls.
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Sanders
08/11/25 5:24am
After driving for so many years, I've also encountered ETC card reading errors several times. The common reason is that the card isn't inserted tightly, especially when going over speed bumps, which can cause it to loosen—try reinserting it. Another issue could be the card itself; if it's bent, the chip is scratched, or it's expired, it won't be recognized. Equipment failure can't be ignored either, as aging batteries or damaged internal components can also cause errors. Installation position is also crucial; metal film or misaligned devices can block the signal. Lastly, check the account status, as a frozen account or unpaid fees from the bank can also trigger errors. If you encounter this situation, don't panic. First, check the card and device yourself. If that doesn't work, take your documents to the ETC service point for assistance.
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