What are the reasons for ETC deduction failure?

[VanStella]

ETC deduction failure reasons: The ETC lane recognizes vehicle speed at 20km/h. If the speed is too fast, it cannot read the vehicle device information, which will also lead to deduction failure. When using a debit card to bind ETC, insufficient balance will also cause deduction failure. You can follow the guidance of on-site staff to go to the manual MTC lane and pass by using cash or card. Poor sensing due to overly thick car windshield. Especially for vehicles that have had accidents and had their windshields replaced, or friends who have modified their front windshields need to pay attention. Benefits of installing ETC: Time-saving: Eliminates the hassle of waiting in line; Green and environmentally friendly: Green and low-carbon, vehicles pass through toll stations without stopping, reducing noise and exhaust emissions, and decreasing pollution; Reduced wear and tear: Saves costs, reduces the frequency of vehicle starts and brakes, lowers wear and fuel consumption, and users can also enjoy a 5% discount on toll fees; Improved efficiency: The efficiency of ETC lanes can theoretically be increased by 2-3 times, making traditional ETC more updated, faster, and more high-tech. Compared to license plate payment, ETC technology is more mature and advantageous.

[DelKathryn]

Last month, I was caught off guard by an ETC deduction failure at the highway toll! Here are a few common issues I’ve summarized: First, it might be due to insufficient balance in the linked bank card, especially for those using debit cards who often overlook balance changes. Second, the device might not be properly installed—metalized films on the windshield can block signals, so it’s recommended to place the device on the black dotted area. Another possibility is a loose ETC card; I later found that pulling it out and reinserting it firmly solved the issue. Additionally, many places are updating their systems, so older ETC devices may need an upgrade at service points—my neighbor’s six-year-old device stopped working for this reason. If you encounter issues, don’t panic; you can still use the manual lane and remember to keep the payment receipt for later deduction.

[SadieRose]

As a seasoned truck driver with 20 years of experience, ETC issues usually boil down to a few common causes: Abnormal bank card status is the most frequent culprit—like failing to update info after card renewal or account freezing by the bank; dead battery in the OBU (solar-powered models are prone to aging after prolonged sun exposure—replace it if NFC scanning shows 'invalid'); mismatched vehicle information, such as unupdated license plate binding after ownership transfer; or recognition failure due to excessive speed during transit. I recommend regularly checking if the device's green light blinks and binding your bank card to WeChat notifications for added security.

[VonAmy]

As a bank employee, I would like to remind everyone to pay attention to three financial aspects: Binding a credit card and exceeding the overdraft limit will result in payment failure; Insufficient balance in a savings card and repeated deduction attempts will incur handling fees; Bank cards need to be re-signed after expiration or loss reporting; Also, unpaid annual fees for devices will lead to deactivation. It is advisable to activate SMS notification services, reserve 10% of the credit limit when binding a credit card, and check bills in real-time through the official APP, which is more convenient than chasing payments afterward.