What Are the Pillars of the Toyota Management System?

[GabrielleRose]

Toyota's management system is built on two main pillars: 1. Continuous Improvement. Work = Improvement + Daily Tasks. Here, improvement accounts for 5-20%, while daily tasks make up 80-95%. The source of improvement is a sense of crisis—with a strong sense of crisis, many problems can be identified. Improvement is equivalent to 'problem-solving,' and problems are divided into two categories: one is 'problems affecting daily tasks,' and the other is 'improvements aimed at achieving higher goals.' 2. Respect for People. At Toyota, the problem-solving process follows eight steps: 1. Clarify the problem; 2. Break down the problem; 3. Set a target; 4. Identify the root cause; 5. Develop countermeasures; 6. Implement countermeasures; 7. Evaluate results and processes; 8. Standardize and share the success.