What are the new regulations for the automobile three guarantees?
3 Answers
The latest regulations of the national automobile three guarantees law are as follows: 1. Return and exchange: If the same fault is repaired more than 5 times, the car can be replaced. Within the validity period of the three guarantees (the validity period is 2 years or 50,000 kilometers, whichever comes first), if the cumulative repair time exceeds 35 days, or if the cumulative number of repairs caused by the same product quality issue exceeds 5 times, the consumer can request a replacement. 2. If the repair takes more than 5 days, the owner has the right to use a spare car: During the warranty period, if there is a product quality issue with a household automobile product, the consumer can have it repaired for free by the repairer with the three guarantees certificate, including labor and material costs.
When I first learned about the new car three-guarantee regulations, I was quite excited. After all, if a new car has issues, the manufacturer must take responsibility. The three guarantees cover repair, replacement, and refund. The latest regulations, strengthened in 2022, specifically address electric vehicles. The repair guarantee generally lasts for 2 years or 50,000 kilometers. If there are major issues with the engine or transmission within a year, the car can be replaced. The most considerate part is that if a serious fault is discovered within 7 days, the car can be returned directly without any hassle. For new energy vehicles, if the battery range falls below 80% of the standard, it qualifies for a refund or replacement. The battery cells are guaranteed for 8 years or 120,000 kilometers, and if repairs take more than 5 days, a replacement vehicle must be provided. Consumer associations always remind buyers to carefully review contract details and not overlook the fine print. Like my last maintenance experience, it was much more hassle-free, and worth sharing with everyone.
As a frequent car show enthusiast, I find the new Three Guarantees policy quite practical. The Three Guarantees refer to guarantees for repair, replacement, and refund. The new regulations, effective since 2022, impose stricter requirements for electric vehicles: warranty covers core components, replacement is applicable for engine or braking system failures, and refund is effective within seven days if major issues arise. If the battery range falls below 80% of the standard, you can apply for a replacement. The warranty period has been extended to eight years for battery cells, preventing poor after-sales service. I recommend checking user feedback online before purchasing a car, as 4S store salespeople may not always be honest. Over the years, I've witnessed many cases where repairs were quick and free, and consumer rights protection channels have become more transparent.
