What are the new regulations for driving school refunds in 2020?
4 Answers
The new refund regulations are as follows: 1. No medical examination: If you enroll but do not undergo the medical examination or fail the medical examination and request to withdraw, a certain service fee will be deducted. 2. Passed the medical examination: If you pass the medical examination, have obtained the driving school student status, but have not applied for the subject one exam reservation form and request to withdraw, the file establishment fee and service fee will be deducted. 3. Already reserved: If you have applied for the subject one exam reservation form at the driving management office, participated in the theoretical training organized by the driving school, but have not taken the subject one exam and request to withdraw, the file establishment fee, service fee, and theoretical training fees will be deducted. 4. Failed subject one: If you fail the subject one exam and request to withdraw, the file establishment fee, service fee, and theoretical training fees will be deducted. 5. After vehicle training: If you pass the subject one exam and request to withdraw after starting vehicle training, in addition to the file establishment fee, service fee, and theoretical training fees, the actual vehicle training fees will be deducted based on the training time (calculated according to IC card timing). 6. Passed subject two: If you pass the subject two exam and request a refund before the road test, the tuition fee will not be refunded. If you are dissatisfied with the refund amount or cannot get a refund, you can complain to the driving school management department of the local transportation bureau's operation management office. The complaint hotline is 12328.
When I was getting my driver's license last year, I learned that the 2020 regulations are very user-friendly regarding driving school refunds. Now, driving schools must include refund terms in the contract. For example, if you haven't started any training courses, you can get an 80% refund; if you've completed some lessons, the refund percentage is calculated based on the progress. My friend took three lessons and got a 60% refund. If the driving instructor is irresponsible or there are issues with the school, students can request a full refund. It's advisable to carefully review the contract details before enrollment to avoid disputes. The refund processing time has also been shortened, typically completed within 7-10 days. The new regulations genuinely protect students' rights, making the learning process more reassuring.
As someone who frequently assists students with procedures, our driving school has strictly enforced the new regulations since 2020, making the refund standards much more transparent. The contract clearly states: if a student withdraws due to personal reasons, such as work schedule conflicts, fees will be deducted based on actual lessons taken; if the driving school delays training or provides poor quality, we offer unconditional full refunds. Typically, the deduction is 10% per lesson, with 80% refunded if no lessons have started. I often remind students to pay attention to this clause when signing the contract. The new regulations also prohibit arbitrary service charges, and refunds are processed faster—usually within a week—reducing the common complaints from before. These rules emphasize fairness, benefiting both parties.
The 2020 driving school refund regulations require transparent management of the student refund process. Driving schools must specify the refund ratio in the contract. If a student withdraws for personal reasons, the refund will be issued based on the training progress—approximately 80% can be refunded if no training has started, while completed sessions will be deducted accordingly. If the driving school is at fault, the student is entitled to a full refund. Local ratios may vary slightly, with some northern regions setting a unified standard. The new rules aim to eliminate hidden fees and recommend submitting refund applications early to avoid delays. As someone who cares about consumer rights, I believe this helps curb the manipulative practices of large driving schools.
