What are the new regulations for driving school refunds in 2020?
2 Answers
The new refund regulations are as follows: 1. No medical examination: If you enroll but do not undergo the medical examination or fail the medical examination and request to withdraw, a certain service fee will be deducted. 2. Passed the medical examination: If you pass the medical examination, have obtained the driving school student status, but have not applied for the subject one exam reservation form and request to withdraw, the file establishment fee and service fee will be deducted. 3. Already reserved: If you have applied for the subject one exam reservation form at the driving management office, participated in the theoretical training organized by the driving school, but have not taken the subject one exam and request to withdraw, the file establishment fee, service fee, and theoretical training fees will be deducted. 4. Failed subject one: If you fail the subject one exam and request to withdraw, the file establishment fee, service fee, and theoretical training fees will be deducted. 5. After vehicle training: If you pass the subject one exam and request to withdraw after starting vehicle training, in addition to the file establishment fee, service fee, and theoretical training fees, the actual vehicle training fees will be deducted based on the training time (calculated according to IC card timing). 6. Passed subject two: If you pass the subject two exam and request a refund before the road test, the tuition fee will not be refunded. If you are dissatisfied with the refund amount or cannot get a refund, you can complain to the driving school management department of the local transportation bureau's operation management office. The complaint hotline is 12328.
When I was getting my driver's license last year, I learned that the 2020 regulations are very user-friendly regarding driving school refunds. Now, driving schools must include refund terms in the contract. For example, if you haven't started any training courses, you can get an 80% refund; if you've completed some lessons, the refund percentage is calculated based on the progress. My friend took three lessons and got a 60% refund. If the driving instructor is irresponsible or there are issues with the school, students can request a full refund. It's advisable to carefully review the contract details before enrollment to avoid disputes. The refund processing time has also been shortened, typically completed within 7-10 days. The new regulations genuinely protect students' rights, making the learning process more reassuring.
