
Damage to the onboard ETC device. Malfunction of the toll station's ETC system. The bank card linked to the vehicle's ETC is blacklisted. In this case, you need to use the manual lane to pass through the toll station or highway entrance. ETC Usage Precautions: The ETC transaction sensing range is 8 meters. When the vehicle in front stops, to prevent the front vehicle's ETC device from malfunctioning or not having an ETC device at all, maintain a distance of more than 10 meters to avoid automatic sensing and paying for the front vehicle. The ETC lane recognition speed is 20 km/h. If the speed is too fast, the vehicle device information cannot be read, which will also result in a failed transaction. Unauthorized removal or movement of the OBU device, detachment or loosening of the ETC electronic tag, etc., will cause the electronic tag to fail. It can be sent to the bank where the ETC card was issued or the highway service office for inspection. If the loosening or detachment is not due to human factors, it only needs to be reactivated. When using a debit card linked to ETC, insufficient balance will also result in a failed transaction. Follow the guidance of on-site staff to use the manual MTC lane and pass through by cash or card. Poor sensing due to excessively thick car windshield. This is especially important for vehicles that have undergone windshield replacement after an accident or those with modified windshields.

After driving for so many years and frequently traveling on highways, I've encountered several instances where the ETC barrier didn't lift, which was quite embarrassing. I've summarized four common issues: first, insufficient funds in the ETC card, such as low account balance or failure to recharge in time; second, problems with the card itself, like expiration, damage, or demagnetization; third, malfunctions with the OBU device, such as dead batteries or loose wiring; fourth, the system failing to recognize the vehicle, possibly due to excessive speed, lane interference, or bad weather. Each time, I check the card balance in advance and ensure the mobile app is set for recharge reminders to avoid getting stuck at the toll gate and wasting time, sparing myself from honking cars behind. Remembering these points and checking the device status before traveling can save a lot of hassle.

I've done quite a bit of work at the auto repair shop, helping people deal with ETC malfunctions. Generally speaking, there are four main reasons why the barrier doesn't lift: the ETC card has no balance, the card is damaged or expired, the OBU device has issues like dead battery or burnout, or system recognition failure due to reasons like exceeding speed limit. I've seen many vehicles with problems caused by lack of regular maintenance, such as dust accumulation in the device or aging batteries. It's recommended to check the OBU status quarterly and clean the card slot with a soft cloth. If you travel frequently, confirm the card's validity in advance. Most issues can be solved with simple DIY, saving you unnecessary trips to the repair shop.

I rely on highway ETC for my daily commute, which is fast and convenient, but occasionally the barrier not lifting is really annoying. There are roughly four reasons: the card balance runs out, the card is damaged and can't be recognized, equipment failure like a dead battery, or the system not scanning the car, such as driving too fast. Once, I was in a hurry and rushed too fast, the barrier didn't move, and I had to reverse and try again—the lesson is not to speed. Regularly check the balance on the app, and if the device light is green, you can go with confidence. Don’t be like me, rushing blindly and causing trouble.


