What are the exclusions of BYD Han's lifetime warranty?
2 Answers
BYD's lifetime warranty exclusions involve repairs for accidents not performed at BYD-authorized service centers and repairs related to the three-electric system components due to human or accidental collisions, water immersion, fire, etc. This means that if the vehicle is involved in an accident, as long as the repairs are done at a BYD-authorized service center and the accident does not damage the three-electric system components, the lifetime warranty remains valid. However, BYD Han's three-electric system also has exclusions for the lifetime warranty. BYD will refuse to honor the lifetime warranty under any of the following circumstances: 1. Change of vehicle ownership, i.e., not the original owner. 2. The vehicle is used for non-household purposes. 3. Failure to follow the user manual for maintenance within the specified period at an authorized service center. 4. Non-genuine BYD parts are used during repairs or maintenance. 5. Failure to register for BYD Cloud Service and DiFan Club. 6. The vehicle exceeds 30,000 kilometers in any consecutive 12-month period. 7. Accident repairs are not performed at a BYD-authorized service center. 8. Normal battery capacity degradation. 9. Human or accidental collisions, water immersion, fire, or accidents that result in repairs to the three-electric system components.
I recently purchased a BYD Han and am particularly attentive to its lifetime warranty, which comes with quite a few exemption clauses. The battery is covered for life, provided you strictly adhere to the manual's maintenance requirements—such as getting it inspected at an authorized BYD service center every six months or 10,000 kilometers. If you haphazardly take it to an unapproved roadside repair shop or neglect maintenance, the warranty becomes void. Damage caused by accidents is another exemption; post-collision repairs must be completed at a BYD-designated facility, or they won't cover subsequent battery issues. Modifications are a major red flag—tampering with the electrical system or installing aftermarket parts could invalidate the warranty entirely. Improper battery usage, like overcharging, excessive depth of discharge, or improper storage leading to damage, also falls outside BYD's coverage. Normal wear and tear, such as tire aging or suspension fatigue, isn't included in the lifetime warranty to begin with, as clearly outlined in the contract. Force majeure events like floods or fires are objective exemptions too. New owners should cultivate regular maintenance habits, keep all service records, and ensure the car stays in optimal condition to avoid these warranty pitfalls.