What are the differences between car repairs at 4S shops and outside repair shops?
2 Answers
There are many differences between car repairs at 4S shops and outside repair shops, with the specific distinctions as follows: 1. Different repair materials used: 4S shops use original factory materials and parts, while outside repair shops generally use brand parts, also known as aftermarket parts. 2. Different repair techniques and experience of workers: 4S shops have more skilled repair technicians who only service a few models of the same brand, resulting in higher proficiency; outside repair shops have less experience, and the quality varies. 3. Different warranty services enjoyed by car owners: 4S shops provide consumers with all value-added services regarding car information, market trends, after-sales service, maintenance instructions, parts supply, etc. Whether for the whole vehicle or parts, they guarantee original factory products, relieving consumers of concerns about after-sales service, repairs, and maintenance. Outside repair shops generally do not provide warranty services.
Let me talk about this difference. When my car needs repairs, going to the 4S shop always makes my wallet cry. The labor costs are high there, and all the parts are genuine, so the prices are more than double. For an ordinary office worker like me, replacing a small part like wipers can be done in half an hour at a small shop outside for a few dozen bucks, while the 4S shop might take a whole day and charge hundreds. Why is this? The 4S shop has high rent and labor costs, the technicians are certified and trained, and the equipment is more advanced. But for everyday minor issues, there's no need to go to a big shop—getting it fixed outside is faster and saves money, and the boss is familiar and can give you some advice. Of course, for new cars still under warranty, there's no choice but to go to the 4S shop to avoid disputes. I think saving money is the priority, but for major repairs, it's better to go to the shop honestly.
