What are the delivery procedures at a 4S dealership?
4 Answers
Here are the specific procedures for vehicle delivery at a 4S dealership: 1. Fee verification: Carefully check each item during fee verification, such as the cost of any installed accessories. 2. Vehicle and accompanying items handover: The vehicle handover process essentially involves inspecting the vehicle's exterior and functions for any defects, as well as verifying the completeness of accompanying tools, manuals, and documents. 3. Delivery ceremony: Finally, most 4S dealerships conduct a delivery ceremony where sales personnel take photos with the owner and the new vehicle. Subsequently, the sales personnel will explain vehicle maintenance and repair-related matters. After completing all procedures, the owner can drive the vehicle away.
When picking up the car at the 4S dealership, the whole process was quite comprehensive. Last time I bought a new car, the sales consultant first walked me around the vehicle to check for any scratches or dents on the body, whether the tire pressure and fluids were normal, paying special attention to details like the lights and tires. Inside the car, they explained each function one by one, such as how to adjust the air conditioning temperature and set up the navigation, and even demonstrated the emergency rescue button. Then, they handed me the keys, vehicle registration certificate, invoice, and a thick user manual, which also included the warranty card and a coupon for the first free maintenance. After signing the confirmation, the salesperson briefly discussed the maintenance plan, reminding me to change the engine oil every 5,000 kilometers. The entire experience focused on customer education to avoid any misuse later on, taking about half an hour. At the end, they even gave me a small car accessory as a gift, which felt quite thoughtful, ensuring a worry-free drive on the road.
Hey, I was super excited on the day of picking up the car! The 4S dealership did a series of things—first, they checked the vehicle's exterior, the paint's gloss, the brightness of the lights, and also inspected the interior seats for cleanliness and stains. Then, they gave me a detailed explanation of the car's features, like how to quickly cool the air conditioning, the meaning of dashboard readings, and even taught me how to connect my phone to the Bluetooth audio. The paperwork part was also important—they handed over the keys, the manual, and a stack of documents, including the invoice and warranty papers. Signing them was thrilling. Afterwards, the salesperson recommended an APP service for easy maintenance scheduling and even gave me a complimentary car wash. The whole process made me feel like I got my money's worth, especially during the feature explanations—they used simple language without jargon, making it easy for a newbie to understand.
I always pay attention to the basic content of the vehicle delivery process. First, thoroughly inspect the car's condition, including the exterior like paint and gaps, and ensure the interior components such as seats and dashboard are functioning properly. Special attention is given to fluids and the battery. The explanation session is very practical, demonstrating how to start, park, and operate the lights, along with reminders about wiper replacement intervals. Regarding documents, keys, the owner's manual, and service cards are all provided. Verify all information before signing for confirmation. They also briefly introduce the maintenance guide, including the first engine service time and key points for regular maintenance. This process helps prevent issues in advance and reduces the repair rate.
