What Are the Criteria for Tire Claims?
1 Answers
Tire claim criteria include the following points: 1. Production license required: The tire manufacturer must hold a production license, and the tires sold must comply with national standards, industry standards, or enterprise standards. If the user discovers after purchase that the tires do not meet the above standards, they can file a claim. 2. Normal usage: Under normal usage conditions as stipulated by national regulations, within one year from the date of sale, if the tread pattern wear depth does not exceed 50% of the original new tire's designed pattern depth, tires that experience premature damage due to manufacturing issues can be claimed. 3. Appearance quality: For tire appearance quality issues (except those allowed by national standards), provided they do not affect the product's use value or endanger personal safety, the manufacturer (or seller) and the user should negotiate a resolution.