What are the contents of a 4S store?
2 Answers
Automobile 4S stores, fully known as automobile sales service 4S stores, are automobile sales service enterprises that integrate four functions in one: whole vehicle sales, original spare parts sales, after-sales maintenance services, and vehicle quality information feedback. More relevant information is as follows: 1. Automobile 4S stores are built by dealers according to the standards set by automobile manufacturers. They can only sell single-brand automobiles specially authorized by the manufacturer, and can provide car owners with original automobile parts, professional manufacturer technical support, and more in-depth after-sales service projects. 2. 4S store dealers and automobile manufacturers jointly form an automobile brand alliance, representing automobile brand culture, reflecting brand value, maintaining brand loyalty, and establishing the popularity and reputation of the automobile brand for the automobile manufacturer. Usually, a brand's 4S stores in a region are only distributed in one or several relatively equidistant stores, and car sales cannot be conducted across regions among various franchise stores nationwide.
When I first got my car, I didn't quite understand what a 4S dealership did. It took me over a dozen visits to figure it out. Basically, it's an automaker's flagship store that handles everything from car sales, repairs, maintenance to parts supply in one stop. The showroom displays new cars like an auto show, and sales consultants can spend three hours explaining configurations and parameters to you. The repair shop in the back is bigger than my hometown courtyard, and specialized diagnostic computers can read all vehicle fault codes when connected. The most impressive part is the genuine parts warehouse - last time I needed a rare headlight module, local repair shops quoted a two-week wait, but here they pulled it straight from stock. They even have 24/7 emergency assistance, though labor costs are indeed 30% higher than independent shops. But for warranty period maintenance, the peace of mind here is worth it.
