What are the conditions for returning or exchanging a car under the Three Guarantees Law?
1 Answers
The conditions for returning or exchanging a car under the Three Guarantees Law are as follows: Within the validity period: The cumulative repair time for the car exceeds 35 days within the Three Guarantees validity period. Excessive repairs: The same product quality issue has caused repairs to be performed more than five times. Serious safety failures have been repaired twice. Frequent failures: Within 60 days from the date of purchase or within 3,000 kilometers of driving, the steering system fails, the braking system fails, the body cracks, or fuel leaks. The Three Guarantees Policy for automobiles is a retail commercial enterprise's guarantee of repair, replacement, and refund for sold goods. It refers to a credit guarantee method adopted by the seller for the items purchased by the buyer within a certain period after the vehicle is registered and enters the consumer market.