What are the conditions for returning a car?
3 Answers
The conditions for returning a car are as follows: 1. Failure of the steering system, failure of the braking system, cracking of the body, or fuel leakage; 2. Serious safety performance faults that have been repaired twice but remain unresolved, or new serious safety performance faults occur; 3. The same major component of the engine, transmission, or both has been replaced twice but still cannot function normally; 4. The same major component of the steering system, braking system, suspension system, front/rear axle, or body has been replaced twice but still cannot function normally; 5. The car must be within the three-guarantee period, meet the return conditions, and the usage compensation fee must be refunded when returning the car.
When I bought a new car before, I also looked into the conditions for returning it. Basically, the car must have serious quality issues, such as discovering that the brakes don’t work or the engine is smoking after driving it home. You can request a return within 7 days of purchase. Alternatively, if the same problem persists after two repairs within 15 days—like the air conditioner keeps breaking—you can also demand a refund. The key is to keep solid evidence: maintenance records, photos, and even inspection reports from professional institutions are essential. Don’t fall for the seller’s excuses—go straight to the 4S shop or manufacturer and follow the Three Guarantees Law. If they drag their feet, file a complaint with the Consumer Association. The return process can be a hassle, but sticking to it protects your rights. Remember, don’t lose the VIN or contract details, or defending your rights will be tough. If you really can’t handle it, consult a lawyer—don’t shoulder it alone. Safety first.
After buying and selling used cars with friends many times, I've learned that the conditions for returning a car aren't that simple. If the seller deceives you, such as by rolling back the odometer or concealing flood damage, you have the right to return the car and get your money back, but this must be clearly stated in the contract. When taking delivery, carefully inspect the engine compartment and chassis for any damage, and take photos or videos as evidence. If you discover any issues within a month, act quickly—gather your evidence and confront the seller. If they refuse to acknowledge the problem, seek a third-party inspection report. Costs may include inspection fees, but don't hesitate to spend a little to protect yourself. After returning the car, don't forget to complete the transfer procedures to avoid future hassles. Visit multiple dealerships to compare prices and avoid getting shortchanged. Experience has taught me that honesty is paramount—don't be tempted by small gains.
