What are the conditions for Chery Ant battery warranty?
2 Answers
For the first non-commercial owners of Tiggo e, Arrizo e, and 2019 Ant models, Chery New Energy offers a lifetime free warranty for the three key electric components (power battery (cell), drive motor (including motor controller), and vehicle controller). 1. Strong Technical Support: R&D ensures worry-free independent innovation, which is crucial for automakers and a prerequisite for development. In terms of R&D, Chery New Energy has always made substantial investments. 2. Core Three-Electric Technology: Quality assurance without worries. The excellent product quality is the foundation for Chery New Energy to introduce the lifetime warranty policy for the three key electric components. Chery New Energy adopts internationally leading Yaskawa motors, Chery Chida batteries, and independently developed electric control systems as the core technologies of the three key electric components, providing comprehensive protection for electric vehicle quality.
I previously drove a Chery Ant for quite some time and have a good understanding of its battery warranty. Typically, the warranty period is 8 years or 120,000 kilometers, whichever comes first, which is quite generous. The main condition is that you must go to an authorized service center for regular maintenance on time without delay, following the user manual. Complete maintenance records prove normal usage, so you can claim compensation if any battery issues arise. No modifications to the battery are allowed—for example, installing additional equipment yourself that causes overheating or burnout voids the warranty. Additionally, if the damage is due to human factors, such as a car accident or improper charging, the warranty becomes invalid immediately. Battery degradation is also covered, but the manufacturer's standard requires the capacity to drop below 70% before replacement or repair is provided. Therefore, taking good care of it daily is crucial—avoiding full charge-discharge cycles can extend its lifespan. Keep these points in mind to save money and drive your EV with peace of mind while maintaining stable range.
