What are the conditions for BYD's lifetime warranty?
2 Answers
BYD's lifetime warranty conditions cover the power battery and battery cells, warranty, and free repair. The following are the conditions for BYD's battery lifetime warranty: Power battery and battery cells: The power battery includes the battery cells and other components (such as connecting wires, circuit boards, connectors, casings, etc.). Warranty and free repair: The warranty period, also known as the Three Guarantees validity period, is stipulated by the state to be no less than 2 years or 50,000 kilometers. During this period, conditional returns or exchanges are possible (specific terms can be found in the "Regulations on the Responsibility for the Repair, Replacement, and Return of Household Automobile Products"). Automobile manufacturers generally avoid using the term "warranty" and instead specify the duration of the free repair period. Free repair refers to the period during which repairs are provided free of charge, but returns or exchanges are not permitted. Warranty and free repair: The free repair period is a legal concept, providing free repairs within the agreed time frame. If repairs exceed a certain duration, a replacement vehicle or transportation compensation must be provided. Warranty, on the other hand, is an agreement between both parties to ensure repairs within a specified time, whether free or not.
I've been driving my BYD car for over three years. The lifetime warranty sounds great, but the conditions are quite strict. First, the owner must be the first owner, meaning the car must be registered under your name as the first owner—it becomes void if sold. Only core components like the battery and motor are covered by the lifetime warranty, while other ordinary parts may only be covered for a few years. Maintenance must be done regularly at BYD 4S shops, either every six months or every 10,000 kilometers—don’t try to save money by going to small shops, or the warranty will be voided. There’s also a mileage cap, usually 160,000 kilometers or 8 years, whichever comes first. Only non-human damage is covered, so don’t dismantle the car yourself or ignore repairs after an accident. I keep all maintenance receipts, which can save a lot on repair costs. This aspect of electric cars is quite appealing, but the details can’t be overlooked.
