What are the common malfunctions of ETC cards?
1 Answers
Common malfunctions of ETC cards include: the card is not properly inserted, ETC card payment failure, and ETC device failure leading to unresponsiveness. Solutions: Remove and reinsert the card, make up the failed payment within 24 hours. There is an anti-tamper button on the back of the ETC electronic tag. If the device fails and becomes unresponsive, it can only be reactivated. Before entering the ETC lane, drivers should insert the ETC co-branded card into the electronic tag. The vehicle can proceed through the ETC lane only after the electronic tag shows normal operation. After the OBU is sold, the owner can request a transfer or replacement due to damage. They need to bring their valid ID, vehicle registration certificate, and the original OBU to the bank's ETC one-stop service outlet for processing.