Under What Circumstances Are Tires Eligible for the Three Guarantees?
1 Answers
Tire three guarantees refer to warranty, replacement, and refund. Tires are eligible for the three guarantees in case of quality issues. The scope of tire quality three guarantees can be divided into tread, shoulder, and sidewall. The specific scope is as follows: Tread: 1. Crown void: During production, the tread is too long, not compacted, unevenly brushed with adhesive, poorly bonded with the carcass leading to separation, or flipped in the mold; 2. Crown wire exposure: The steel belt layer in the crown is exposed; 3. Joint separation: The transverse rubber in the crown separates with a certain slope; 4. Tread rubber delamination: The crown tread rubber peels off layer by layer, with rubber crumbs or chunks; 5. Groove cracking: The groove circumference cracks or partially cracks. Shoulder: 1. Shoulder void: The rubber at the shoulder separates from the rubber or the carcass, with no obvious bulge, and the separated surface is smooth and not torn; 2. Shoulder bubble: The rubber at the shoulder separates from the rubber or the carcass, forming a noticeable bulge; 3. Shoulder bulge: The shoulder or sidewall bulges radially; 4. Shoulder crack: The shoulder partially cracks. Sidewall: 1. Sidewall void: The rubber at the sidewall separates from the carcass, with a smooth separated surface; 2. Sidewall bubble: The rubber at the sidewall separates from the carcass, forming a bulge; 3. Sidewall crack: The rubber at the sidewall separates; 4. Rubber shortage: The sidewall lacks sufficient rubber material; 5. Sidewall burst: The shoulder of a radial steel tire bursts in a U-shape, with the steel cords intact and no external injury marks; 6. Bead crack: The rubber at the bead area cracks circumferentially; 7. Bead void: The steel cords in the bead area separate, the steel cord wrapping separates from the apex strip, and the steel cords are partially exposed; 8. Delamination: Large areas of rubber separate from the carcass or between carcass layers, forming bulges; 9. Concave pocket: The inner liner cords crack.