Three Guarantees Regulations for Car Windshields?
2 Answers
Under the Three Guarantees regulations for car windshields, if the same fault is repaired more than 5 times, the car can be replaced; if the engine is replaced twice and still does not function properly, the car can be returned; and if repairs take more than 5 days, the owner has the right to use a spare car. Here is an introduction to the relevant content: 1. Failure faults: Within 60 days from the date of purchase as stated on the sales invoice or within 3,000 kilometers of driving, if there are failures in the steering system, braking system, body cracking, or fuel leakage, the owner can choose to exchange or return the car. 2. Safety faults: If serious safety performance faults are repaired twice and still not resolved, or if new serious safety performance faults occur, the owner can choose to return or exchange the car.
Speaking of the three-guarantee regulations for car windshields, I have deep feelings about this after driving for ten years. When you buy a new car, the whole vehicle usually comes with a two-year or 50,000-kilometer warranty, but the windshield is often classified as a wear-and-tear part, with a warranty period of maybe only six months or 10,000 kilometers, depending on the car model and manufacturer's manual. If the glass has manufacturing defects, such as bubbles, cracks, or delamination not caused by human factors, it can be repaired or replaced for free within the warranty period. Last time, my car's windshield edge was loose, and after inspection at the 4S shop, it was proven to be a quality issue, so it was replaced. If it's damaged by a stone, you'll have to pay out of pocket. I suggest car owners not throw away the manual after buying a car and regularly check the windshield's condition—reporting early issues can save a lot of money and trouble. In case of an incident, take photos as evidence and contact the dealer for a claim.
