The other party is fully at fault for the car accident. Should I go to a 4S store for repairs?
3 Answers
If your car is hit and the other party is fully at fault, it's better to go to a 4S store for repairs, as they are professional and can guarantee quality. Introduction: A 4S store, fully known as Automobile-Sales-Servicshop4S. Overview: It is a sales store that integrates automobile sales, maintenance, parts, and information services. It entered China from Europe after 1998. Development: 4S stores are invested and constructed by dealers according to the standards set by automobile manufacturers. The stores have unified designs both inside and outside, with huge investments often exceeding tens of millions. They are luxurious, imposing, and comfortable, and can only sell single-brand cars specially authorized by the manufacturers.
Last week, my car was rear-ended, and it was entirely the other party's fault. I immediately chose to take it to a 4S shop. Firstly, 4S shops have manufacturer-certified repair qualifications and use genuine parts. For technical tasks like frame alignment and sheet metal repairs, they are more reliable. Although the repair cycle might be a few days longer than at a roadside shop, the repair records are logged into the manufacturer's system, which won’t affect the resale value in the future. More importantly, the after-sales service is guaranteed. If any missed repairs or abnormal noises are found a year later, the 4S shop will still take full responsibility. The insurance adjuster also mentioned that choosing a 4S shop usually avoids disputes, as they directly approve the repair list.
Don't rush to get your car repaired after a collision, especially when the other party is fully at fault. Although 4S shops are more expensive, they have professional equipment and complete facilities. Even just for paint color matching, they outperform regular repair shops. When my Mercedes got scratched, I insisted on going to a 4S shop, and they discovered deformation in the chassis longitudinal beam—a hidden damage that small roadside shops would never detect. After the repair, they even provided a six-month warranty. If I had chosen a small workshop, I might have been cheated with aftermarket parts. Moreover, claiming compensation is easier; just hand the 4S shop's repair invoice to the other party's insurance company, saving yourself from running around.
