The car was hit and the other party is fully responsible. Should I go to a 4S shop for repairs or somewhere else?
2 Answers
The car was hit and the other party is fully responsible. It is recommended to go to a 4S shop for repairs, as 4S shops are professional and can guarantee quality. The following are the specific differences between repairing at a 4S shop and repairing elsewhere: 1. Quality difference: In terms of parts quality, the difference between a 4S shop and other repair shops is that 4S shops use genuine parts, while other repair shops or garages may use inferior or refurbished parts, which to some extent affects the quality of the repair. 2. Cost difference: In terms of repair costs, due to the large scale of 4S shops, genuine parts, experienced technicians, and formal procedures, the repair costs are much higher than those at other repair shops. However, the after-sales service and repairs at 4S shops come with a certain quality guarantee.
As an experienced driver who has dealt with numerous accidents, I genuinely find 4S stores hassle-free and efficient. Last time when my car got rear-ended (other party at full fault), I directly went through insurance to my regular 4S shop. They assigned dedicated staff to handle insurance claims throughout the process – they even provided a replacement car during repairs. All parts were genuine OEM, with itemized repair bills. Finally, the other party’s insurer settled directly with the 4S store; I just signed and drove away. An exceptionally convenient detail: post-repair, they performed a full vehicle inspection and even removed tiny pebbles lodged in the tires. Had I chosen an external repair shop, just coordinating insurance damage assessment would’ve been exhausting.
