Should I go to a 4S shop or a repair shop for insurance claims?
2 Answers
It is recommended to go to a 4S shop for repairs. Because 4S shops have better repair quality and more reliable technology, if you choose to repair at an ordinary repair shop, the quality cannot be guaranteed. The differences between 4S shops and repair shops: Different materials used: 4S shops use original materials and original parts; outside repair shops use brand parts, which are aftermarket parts. Different repair quality: 4S shops are more skilled in repairing cars of their own brand, and their after-sales service only covers a few models of the same brand, resulting in high proficiency; outside repair shops have less experience, and the repair quality varies. Different warranty coverage: Consumers at 4S shops can receive all value-added services related to car information, market trends, after-sales service, maintenance instructions, and parts supply. Whether it's the whole car or parts, they can guarantee original factory products, relieving consumers of concerns about after-sales service, repairs, and maintenance; outside repair shops generally do not provide warranties.
When it comes to choosing between a 4S shop or a repair shop after an accident, I'm the type who prioritizes safety. I believe 4S shops use genuine parts and professional equipment, ensuring high repair quality and no hidden issues after the car is fixed. Especially for new cars or those still under warranty, not going to a 4S shop might affect future warranty rights. Repair shops may be cheaper, but their parts aren't always authentic, quality is hard to guarantee, and the chance of rework is higher. Insurance companies generally recognize 4S shops, making claims smoother. Of course, the cost is higher, but safety comes first. After an accident, it's advisable to get the car checked at a 4S shop first—don't risk saving money. For major accidents involving structural inspections, 4S shops' technology is more reliable.
