Should I go to a 4S shop or a repair shop for damage assessment?
2 Answers
You can go to either a 4S shop or a repair shop for damage assessment, but it is better to go to a 4S shop. Damage assessment at a 4S shop: Generally, after the damage assessment at a 4S shop, the vehicle will be repaired directly at the 4S shop. On one hand, 4S shops are more reliable. On the other hand, the parts used or replaced at a 4S shop are also guaranteed. Moreover, in auto insurance claims, disputes over damage assessment should be avoided as much as possible. Damage assessment at a repair shop: Repair shops offer lower prices for car repairs, and there are some differences in the damage assessment process between repair shops and 4S shops. The damage assessment at 4S shops is more standardized and strict, with relatively standardized use of various parts and procedures, while the damage assessment at repair shops is generally less rigorous.
Last time my car was hit, I kept thinking about whether to go to a 4S shop or a repair shop for damage assessment. As a novice car owner, I value safety and quality more. I asked experienced friends, and they said if your car is still under warranty, they strongly recommend going to a 4S shop because they use original parts, the repair quality is reliable, and it won’t affect the subsequent warranty. However, repair shops usually offer lower quotes and faster service, which is suitable when you’re in a hurry to use the car. I checked my insurance policy and found that sometimes the insurance company has partnered repair shops where you can save some money. After weighing the options, I went to the 4S shop. Although it took more time, it’s better for the car in the long run, and if any issues arise, I can get free repairs. In short, before making a decision, contact the insurance company to confirm the requirements and don’t rush to a conclusion.
