Should I choose 'destroyed' or 'lost' when replacing license plates on 12123?

2 Answers
ZacharyMarie
07/25/25 10:13am
When filling out the reason for replacing license plates on 12123, it is necessary to fill in truthfully. 'Destroyed' means the original license plate has been burned and destroyed, while 'lost' means the original license plate cannot be found for some reason. Below is relevant information about license plates being destroyed or lost: License plates destroyed or lost: 'Destroyed' means the original license plate has been burned and destroyed, requiring replacement of the vehicle license plate. 'Lost' means the original license plate cannot be found for some reason. Once a motor vehicle license plate is destroyed, lost, or damaged, it is necessary to reapply for a replacement. The vehicle management office will review the submitted documents and vouchers, and recover license plates that are not destroyed or lost. From the day of acceptance, the vehicle license will not be issued or replaced, but usually within 15 days from the date of acceptance, the license plate will be reissued or replaced, and the license plate number will not change, continuing to use the original number. Notes for replacing license plates on 12123: After completing the information, click 'Next' to enter the license plate replacement submission page. After confirming that the information is correct, obtain the mobile phone SMS verification code. After verification, click the 'Submit' button to complete the application for license plate replacement. After successful submission, users can check the progress of the application at any time through the online progress function. The vehicle management office staff will complete the acceptance of the application within one working day.
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Kaylee
08/11/25 7:36pm
I've replaced my license plates a few times on the 12123 platform, so let me share my experience. If your entire license plate is missing—for instance, stolen while parked roadside or accidentally fallen off and lost—then selecting 'Lost' is the most appropriate option. The process is straightforward: just fill out a declaration in the app, and the DMV will mail you a new plate directly. However, 'Destroyed' applies to special scenarios, such as when the plate is burned in a fire, washed away by floods, or damaged beyond recognition. Choosing this option might require additional documentation, like a police accident report, which can be more cumbersome. My advice is to prioritize the 'Lost' option unless your plate is genuinely destroyed, to avoid getting stuck submitting extra materials and wasting time that could affect your driving. Always be honest when replacing plates—selecting the wrong option might trigger a review, causing unnecessary trips. I've had smooth experiences every time I chose 'Lost.'
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