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SAIC Volkswagen Free First Maintenance Policy?

1 Answers

Janet

07/30/25 5:17am

SAIC Volkswagen's first maintenance policy stipulates that the first service should be performed within six months or 5,000 kilometers, whichever comes first. The first maintenance is free of charge. Please bring the vehicle's maintenance manual, and it is essential to carry the first maintenance card. If the first maintenance card was retained by the 4S store at the time of purchase, you can directly drive to the purchasing 4S store for the first maintenance. Below are the relevant details about maintenance: 1. Time Frame: After the new car is delivered, the 4S store generally requires the owner to perform the first maintenance within 5,000 kilometers or six months. Therefore, it is crucial not to exceed 5,000 kilometers before the first maintenance. Failing to follow the normal maintenance schedule as per the user manual means forfeiting the warranty, and the 4S store and manufacturer have the right to refuse warranty service for any car issues. If the 4S store suggests additional paid maintenance items, you can decline them. However, free checks such as tire pressure and lighting must be performed. 2. First Maintenance Items: The first maintenance includes two items: oil change and oil filter replacement. The period from when the new car is delivered until the first maintenance is called the break-in period. During this period, because the engine, transmission, and other components have not fully broken in, it is generally advised not to drive too fast—definitely not exceeding 100 km/h, and preferably not exceeding 80 km/h.

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