···
Log in / Register

Regulations on Refund and Triple Compensation for Used Cars?

4 Answers
EdenMarie
07/29/25 9:05pm

According to Article 55 of the 'Consumer Rights and Interests Protection Law of the People's Republic of China': If a business operator commits fraud in providing goods or services, they shall, at the request of the consumer, increase the compensation for the losses suffered by the consumer. The increased compensation amount shall be three times the price of the goods purchased or the cost of the services received by the consumer. Additional information: 1. According to Articles 17 and 22 of the 'Used Car Circulation Management Measures', the seller of a used car shall provide the buyer with truthful information about the vehicle's usage, repairs, accidents, inspections, and whether mortgage registration, tax payments, or scrapping procedures have been completed. 2. Legal documents for the vehicle: 'Motor Vehicle Registration Certificate', 'Motor Vehicle Driving License', valid motor vehicle safety inspection certificate, vehicle purchase tax payment certificate, road maintenance fee payment receipt, vehicle and vessel usage tax payment receipt, and vehicle insurance policy.

Was this review help?
20
4
Share
DiEthan
08/15/25 7:13pm

I've been researching the used car market lately because my friend bought a used SUV. The seller claimed the car was in perfect condition, but within days of driving it, he discovered it was a refurbished accident vehicle, costing over ten thousand yuan in repairs. Later, he filed a complaint through the Consumer Association and went through the 'refund plus triple compensation' process, which meant returning the car and receiving three times the purchase price as compensation. This regulation is stipulated in the Consumer Protection Law, primarily targeting fraudulent behaviors, such as sellers deliberately concealing major defects in the car. Buyers can then apply for this compensation. I think it's essential to be extra cautious when buying a car, spending some money on professional inspections, and keeping the purchase contract and chat records. This can save a lot of trouble. It's also better to choose reputable platforms or dealerships when selecting a car, not just focusing on low prices. Additionally, even if you end up with a problematic car, don't be afraid to assert your rights. Both the Consumer Association and the courts support consumers.

Was this review help?
15
3
Share
Expand All
DelilahAnn
10/16/25 8:28am

My child is preparing to get a driver's license, and we plan to buy a used car for commuting, but we're worried about being scammed. I know about the 'refund and triple compensation' rule, which means if the seller deceives you, such as hiding the vehicle's flood or accident history, you can return the car and receive three times the purchase price as compensation. This is a legal safeguard to prevent us from suffering losses. When buying a car, I usually bring a neighbor who knows about cars to inspect the chassis and engine carefully, and I read every line of the contract before signing. Safety is the top priority; if there's a problem, gather evidence and file a complaint immediately—don't wait. Stay informed about consumer rights organizations and learn more about these anti-scam tips to protect the family budget.

Was this review help?
7
1
Share
Expand All
ReeseAnn
11/30/25 2:26am

I once bought a used car and had no recourse when I got a bad deal. Now, with the 'refund plus triple compensation' rule, if the seller commits fraud—such as odometer tampering or dishonesty—the consumer can return the car and receive triple the compensation. It's straightforward. I believe being honest in transactions is the way to go; the law will support the good guys.

Was this review help?
5
5
Share
Expand All
More Forum Discussions

Which Generation is the 2021 Camry?

The 2021 Camry is the eighth-generation model. The design of the eighth-generation Camry is notably more youthful and stylish. Here are the relevant details: 1. Vehicle Condition: The eighth-generation Camry is equipped with two types of engines: a 2.0-liter naturally aspirated engine and a 2.5-liter naturally aspirated engine. There is also a hybrid version of the eighth-generation Camry, which uses a 2.5-liter naturally aspirated engine as well. 2. Vehicle Configuration: This engine features hybrid injection technology and is paired with a CVT transmission. The 2.5-liter naturally aspirated engine delivers a maximum power of 154 kW and a maximum torque of 250 Nm. The engine reaches its maximum power at 6,600 rpm and its maximum torque at 5,000 rpm.
13
2
Share

Is the Geely Vision X6 fuel consumption high?

Geely Vision X6 has moderate fuel consumption. The manual transmission model has a fuel consumption of 7.0 liters per 100 kilometers, while the automatic transmission model consumes 8.2 liters per 100 kilometers. Basic introduction to the Geely Vision X6: 1. Model introduction: The Geely Vision X6 is a compact SUV under the Geely brand, with a wheelbase of 2661 mm, and dimensions of 4546 mm in length, 1834 mm in width, and 1715 mm in height. 2. Engine introduction: The Geely Vision X6 is equipped with a 1.4-liter turbocharged engine. This 1.4-liter turbocharged engine delivers 141 horsepower and a maximum torque of 235 Nm. The engine reaches its maximum power at 5200 rpm and its maximum torque between 1600 to 4000 rpm. It features multi-point fuel injection technology and uses an aluminum cylinder head with a cast iron cylinder block.
19
3
Share

How to Maintain Your Car in Winter?

Winter car maintenance methods are introduced as follows: 1. Wiper Blades and Windshield: Due to weather conditions, wiper blades often freeze to the windshield in winter. Do not force them off; instead, turn on the car's air conditioning, set it to blow air towards the windshield to raise its temperature. This also helps check if the heating system is functioning properly. Regularly clean the heating system to ensure good air quality inside the car. 2. Body and Chassis: The car's exterior inevitably gets damaged while driving, or even when parked. In winter, with rain and snow, the car's exterior is prone to corrosion. Roads are often salted to quickly melt snow, and the tires can splash saltwater onto the chassis, causing rust. Therefore, before winter arrives, thoroughly inspect the car's body, promptly repair any scratches, and apply wax in early winter to protect the paint. A waxed body is less likely to get damp, and ice formation on the car's surface will be significantly reduced. Also, perform rust-proof maintenance on the vehicle's chassis to extend its lifespan.
2
1
Share

Where is the child lock on the Audi A4?

Audi A4 child lock is located above the rear door lock mechanisms. Additional information: 1. Use the mechanical key from the remote key to insert into the lock hole, then rotate the key in the direction of the arrow above the lock hole to activate the child lock. Rotate the key in the opposite direction of the arrow to deactivate the child lock function. When the child lock is activated, even if the central door lock is in the open state, the door cannot be opened from inside the vehicle and can only be opened from the outside door handle; 2. There is also a child safety feature at the central window control button on the driver's side door panel. Pressing this button will illuminate the indicator light in the button, deactivating the rear door window switch and preventing rear passengers from controlling the window operation via the rear door switches. When children are seated in the rear, the window lock switch should be pressed promptly.
14
0
Share

What Are the Reasons for the ETC Barrier Not Lifting When Entering the Highway?

Reasons for the ETC barrier not lifting when entering the highway include detachment or removal of the ETC device; ETC device malfunction; lane malfunction; pass card malfunction; or being blacklisted. In such cases, it is necessary to promptly contact on-site staff for assistance. How ETC Works: Through dedicated short-range communication between the onboard electronic tag installed on the vehicle's windshield and the microwave antenna in the ETC lane at the toll station, computer networking technology is used to perform backend settlement processing with the bank. This allows vehicles to pass through highway or bridge toll stations without stopping while still paying the toll. ETC Usage Notes: The ETC transaction sensing range is 8 meters. When encountering a vehicle in front that has stopped, to prevent the front vehicle's ETC device from malfunctioning or not having an ETC device at all, maintain a distance of more than 10 meters to avoid automatic sensing and payment for the front vehicle. The ETC lane recognition speed is 20 km/h. If the vehicle speed is too fast, the vehicle device information cannot be read, which will also result in payment failure. Unauthorized removal or movement of the OBU device, detachment or loosening of the ETC electronic tag, etc., will cause the electronic tag to fail. It can be sent to the bank where the ETC card was issued or the highway service office for testing. Non-deliberate loosening or detachment only requires reactivation. When using a debit card linked to ETC, insufficient balance will also cause payment failure. Follow the guidance of on-site staff to use the manual MTC lane and pass by cash or card. Excessive thickness of the car windshield can cause poor sensing. This is especially important for vehicles that have had their windshields replaced after an accident or for those who have modified their front windshields.
4
5
Share

Do You Need to Replace Coolant in Hot Weather?

Hot weather does not necessitate coolant replacement, as coolant change is not related to weather conditions. For vehicles that operate for extended periods, such as taxis, high-quality coolant should generally be replaced annually. Vehicles with shorter operating hours can have their coolant replaced every two years or every 30,000 kilometers. How to Replace Coolant: Before completely replacing the coolant, conduct a thorough inspection to check for any signs of leaks or cracks in the pipelines, with a particular focus on the five-way hose. Coolant flows through the five-way hose and is then distributed to different parts of the car to function. If there are any signs of coolant leakage in this area, replace the hose or resecure the connection as needed. Drain the old coolant and then flush the fluid channels with clean water. Add clean water to the coolant reservoir and continue to fill it until water flows continuously through the engine cooling system. Then, start the engine and let it idle for 3 to 5 minutes to circulate the water. Initially, the water draining from the reservoir will have a faint pink tint. Continue adding clean water until the drained water runs clear. Note: Remember to remove the heater hose and drain all water from the heater core. Approximately one hour after draining, add new coolant through the radiator hose. Then, pour another container of coolant into the coolant reservoir until it is nearly full. Start the engine and let it run for about 10 minutes. As the cooling system expels some air, the coolant level will drop slightly. Top up the coolant until it reaches the "MAXT" mark on the reservoir.
19
4
Share
Cookie
Cookie Settings
© 2025 Servanan International Pte. Ltd.