Must the Damage Assessment List and Repair List Be Provided to the Vehicle Owner?
3 Answers
Damage assessment lists and repair lists must be provided to the vehicle owner; otherwise, the owner will not be clear about the damage to their vehicle, and subsequent repairs may encounter issues due to the absence of these two documents. Below is relevant information about vehicle damage assessment: 1. Vehicle Accident Damage Assessment Process: After a vehicle accident, if the amount involved is small, many insurance companies allow the vehicle owner to take photos themselves and upload them to the insurance company's claims system for cash compensation. If the accident is more severe, professional assessors will arrive at the scene to verify the vehicle damage and any personal injuries. 2. Documents Involved in the Damage Assessment Process: Generally, during the assessment process, the assessor will take photos of the scene from multiple angles, issue a damage assessment report, and negotiate the amount with the vehicle owner. Additionally, the traffic police will issue an accident liability determination document, among others.
As someone who has been driving for over twenty years and has gone through multiple car repairs, I can tell you that the damage assessment list and repair list must absolutely be given to the car owner—there's no room for negotiation. If the repair shop doesn't proactively provide them, they might be hiding something. The lists clearly detail the damage evaluation, repair items, and cost breakdowns, such as which parts were replaced and the labor charges. Once the owner receives them, they can cross-check to ensure there are no overcharges or unnecessary additions. Legally, the Consumer Rights Protection Law requires shops to provide transparent records to prevent any underhanded practices. Recently, my car was in an accident, and after repairs, the shop owner promptly provided the list—the pricing was fair. However, some smaller shops may intentionally omit it, so you need to be vigilant and proactively request it; otherwise, you'll be at a disadvantage if you need to file a complaint without evidence. The same goes for regular maintenance—developing the habit of protecting your own interests is always the right move.
I just got a car in recent years and was super panicked when I encountered my first repair accident. Later, I learned that the owner must provide the damage assessment list and repair list. As car owners, we have the right to request these lists to understand what was repaired and how much it cost. The lists include the cost and reason for each repair item, which can help us trust the repair process. I remember after getting the list, I checked that the new tire replacement didn't overcharge on labor fees, saving me a lot of hassle. If the owner refuses to provide the list, it may violate consumer rights laws, which clearly state the need for transparency. Be sure to ask for a copy before and after the repair, keep it for yourself, and don't be afraid to ask more questions—after all, a car is a big expense. Without the list, it's hard to hold anyone accountable if problems arise. A friend of mine once had wheel issues after a repair but had no evidence to file a complaint. So, new drivers, remember to take the initiative and keep your documents safe.
