Is XPeng's battery covered by a lifetime warranty for free replacement?
2 Answers
XPeng's battery is not covered by a lifetime warranty for free replacement. XPeng has launched a lifetime warranty service for power batteries and an extended warranty service for the entire vehicle. Lifespan of XPeng's battery: The lifespan of XPeng's battery is about 6 years. In winter, the battery decays faster. You can charge the vehicle before driving to raise its temperature. After use, wait for a while and charge immediately using the residual heat of the battery pack to improve charging efficiency. Maintenance methods for XPeng's battery: Charging time should be accurately determined based on actual conditions, considering the frequency of use and mileage. During normal driving, if the battery gauge shows red and yellow lights, it should be charged. If only the red light is on, stop running and charge as soon as possible. Otherwise, over-discharging the battery will severely shorten its lifespan. Furthermore, avoid running the battery flat. Running flat means not charging the battery in time after use. Storing the battery in a flat state can easily lead to sulfation, with lead sulfate crystals adhering to the plates, blocking ion channels, resulting in insufficient charging and reduced battery capacity.
Here's my understanding of XPeng's battery lifetime warranty: Essentially, this lifetime warranty mainly applies to the first owner and comes with certain conditions, such as the vehicle cannot be used for commercial purposes and the annual mileage should not exceed 30,000 kilometers. If there's a quality issue with the battery cells, they can be replaced for free, but natural degradation is not considered a quality issue. Last time, my friend's car had its battery degraded to 75% after 4 years of use, and after inspection, it was deemed within the normal range, so no replacement was made. I recommend paying attention to the details when reviewing the purchase contract, and in case of a genuine battery failure, remember to get it inspected at a service center promptly.